Refund Policy
Because Techsolgenix provides customized professional services, refund eligibility depends on work already completed and resources committed.
When a refund may be considered
- A full refund where Techsolgenix cancels before work begins.
- A proportionate refund for a verified undelivered portion where Techsolgenix cannot complete the confirmed scope.
- A reversal of a verified duplicate or erroneous payment.
When payment is non-refundable
- Work has started or been delivered according to the agreed scope.
- The client changes the topic, data, deadline, instructions or academic requirements.
- The request is based on a grade, publication, admission or third-party decision that was not guaranteed.
- The client stops responding, withholds required material or misses the review period.
How to request review
Contact Techsolgenix promptly through WhatsApp or 0332 0387012 with your order details and reason. Requests are reviewed against the written agreement, payment record, completed work and applicable Pakistani consumer law.